Automated customer communication flows and timelines for Epicurean Restaurant.
30 Days Prior
Warm reminder of their special day coming up. Introduces Epicurean's cuisine, birthday perks, and encourages early table booking.
14 Days Prior
Creates urgency with limited availability messaging. Highlights exclusive birthday club perks and final booking call.
Day Of Birthday
Happy birthday message. Reminds members their special night at Epicurean awaits with VIP treatment ready.
14 Days After
Gratitude message. Shares memories of their celebration and encourages future group bookings with exclusive perks.
Total Communications
4
Emails per member per year
Timeline Span
58
Days total engagement
Peak Engagement
2×
Multiplier on birthday week
EVERY MONTH
1st
Monthly digest of events, special offers, new menu additions, and behind-the-scenes highlights.
Repeats every month indefinitely
Frequency
12
Emails per year
Delivery Date
1st
Of every month
Opt-In Type
✓
Subscriber choice